Add or remove a teammate
Include your business name, the teammate’s email address and whether you want to add or remove access. Let us know which part of Alli they need to use. Each person signs in with their own invited email. See Signing in.Ask what your account includes
Your dashboard shows the parts of Alli connected for your account. A missing product or dimmed dashboard tab does not by itself explain your billing arrangement. Ask the team to confirm the services, allowances and billing terms for your business. Your current agreement and invoices are the reference for your account.Change your service
Tell us what you want to add, reduce or change and your preferred date. The team can confirm availability, any setup work and pricing before you decide. For an account the team set up, use support for service changes rather than looking for a checkout or subscription settings page.The free trial and Alli Basic
A business that signed up for the free trial from hirealli.com gets 10 test calls, made from the browser under Voice, and 10 identified website visitors. No card is needed and no phone number is assigned during the trial. To keep going, open Billing and upgrade to Alli Basic. The price and what it includes are shown before you pay. After the payment goes through, Alli sets up your phone number and emails you when it is live. From Billing you can update your card and see your invoices. To cancel, contact the team.Ask about a charge or invoice
Include:- Your business name and account email
- The invoice number, if you have it
- The date and amount you are asking about
- A short description of the question
