> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hirealli.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Messages and summary emails

> The email Alli sends after every call, and how messages reach you.

After every call, Alli emails a summary to the address you signed up with. Messages callers leave arrive the same way.

## What a summary email contains

The subject names the caller and marks them as a **New Lead** or an **Existing Customer**. Inside:

* **Call details.** Who called, when, how long, and how the call ended (handled by Alli, transferred, message taken, or not resolved).
* **Caller information.** Name, callback number, email, address and reason for the call, when the caller gave them.
* **Messages taken.** Anything the caller asked Alli to pass on.
* **Call summary and action items.** What happened and what to do next.
* **Listen to recording.** A link that plays the call without signing in. It works for a week.

## Sending summaries to someone else

To send summaries to another address, or to more than one person, email [support@carroll.media](mailto:support@carroll.media).