> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hirealli.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Leads

> Everyone who showed interest in buying from you, from your calls and your website, in one list.

Leads gathers your sales inquiries in one place. Open **Leads** from the menu.

A lead comes from one of two places:

* **Voice.** A call where the caller asked about buying from you.
* **Web.** A visitor to your website identified by [AI Lead Detection](/ai-lead-detection), if your account has it.

## Showing one kind of lead

Use the buttons above the list:

| Button | What it shows |
| - | - |
| **All** | Voice and Web leads together, newest first |
| **Voice** | Leads from your calls only |
| **Web** | Leads from your website only |

On some dashboards the **Web** button and label read **AI Lead Detection** instead. They mean the same thing.

## Choosing dates

Leads opens on **This month**. Pick **Last month**, **90 days** or **YTD** at the top of the page, or choose your own dates and select **Apply**. The count under the page title tells you how many leads are in the range.

## What a lead shows

The list shows 25 leads to a page.

| Column | Voice lead | Web lead |
| - | - | - |
| **WHEN** | When the call came in | When the visitor was identified |
| **NAME** | The name the caller gave | The visitor's name |
| **CONTACT** | The email the caller gave, and their phone number | Email and phone number |
| **LOCATION** | Address the caller gave | City and state |
| **DETAIL** | The reason for the call | The campaign that found them, and the lead's status |
| **SOURCE** | A **Voice** label and your receptionist's name | A **Web** label and the website they visited |

A dash means that detail was not given or not found.

Select a Voice lead to open the call behind it, with the recording, transcript and summary. See [Voice call analytics](/voice-calls#a-single-call).

## Searching

The search box finds Voice leads by the caller's phone number, or by the receptionist or business name. A search does not filter Web leads, so with **All** selected they stay in the list. Select **Voice** to see only the calls that match.

## Long lists

With **All** selected, the list goes up to page 20. To page further back, select **Voice** or **Web**.

## Make the next step clear

Use [Following up on leads](/lead-follow-up) to review the context and assign work in the CRM or task list your team already uses.

If a lead is missing, start with [Troubleshooting](/troubleshooting). For a connection or export request, see [Getting help](/help#connections-and-integrations).


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