> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hirealli.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Phone numbers

> How calls reach Alli: your Alli number and forwarding from your existing line.

Alli answers on her own phone number, usually local to your area. You keep your existing business number and forward it to Alli.

## Your Alli number

The Alli team connects your number during setup and emails it to you. Anyone can call it directly, which makes it a good way to hear your receptionist before you forward real calls.

## Forwarding your business line

Set up call forwarding with your phone carrier, usually from your account settings or by calling their support line.

| Forwarding type                 | When Alli answers                 |
| ------------------------------- | --------------------------------- |
| Forward all calls               | Every call to your business       |
| Forward when busy or unanswered | Only the calls you do not pick up |

To stop sending calls to Alli, turn forwarding off with your carrier. Your Alli number and your call history stay in place.